Refund policy

Updated June 13, 2026

Coleman Kitchen Goods is operated by COLEMAN COMMONWEALTH SUPPLY LLC. Unused items may be returned within 30 days of delivery. Items must be returned in original condition and packaging. Contact support@colemansupply.top before sending any return.

Kitchen-Goods Specific Returns

• Unused, unwashed, and undamaged kitchen goods may be returned within 30 days of delivery.
• Items with food contact marks, scratches, seasoning changes, stains, odors, or wash wear are not returnable.
• Glass, ceramic, or cookware damage must be reported within 7 days with photos of the item, packaging, and shipping label.
• Missing lids, utensils, or set pieces should be reported with a photo of everything received.

Processing Your Return

If your return is due to a damaged, defective, or incorrect item, you will not pay anything: we arrange the replacement or refund at no cost to you, and you will not be asked to cover return postage. For all other returns (for example, an unused item you no longer want), return shipping is paid by the customer and we do not provide prepaid return labels.

Exchanges

We do not offer direct exchanges. If you need a different item, contact support@colemansupply.top to arrange a return under the policy above; once the return is approved, you can place a new order for the replacement item.

Refund Timing

Approved refunds are issued to the original payment method within 5-10 business days after we receive and inspect the return.